Privacy Policy

We, "KLIKKS INNOVATIONS LLP", are dedicated to protecting your personal information. Your privacy matters to us, and keeping your trust is our top priority.

This privacy policy explains how we collect, use, and share your information. By using our website, app, platform, and related services, you agree to our privacy policy ("Privacy Policy") and our 'Terms of Use.' We recommend you read this privacy policy to stay informed about how we handle your information and any updates we make.

This privacy policy covers our privacy practices for all websites, products, and services connected to it. However, it does not apply to affiliates and partners with their own privacy policies. In those cases, please read the privacy policy on the relevant site.

If you have any questions about this privacy policy, please contact us at meripheriteam@gmail.com.

Information We Collect

When you use Meripheri app, we may collect the following types of information:

• Personal Information: When you create an account or use certain features of our service, we may collect personal information such as your name, email address (meripheriteam@gmail.com), and phone number.
• Phone Numbers: We collect phone numbers to [explain why you collect phone numbers, e.g., to verify your account, send notifications, or provide customer support].
• Usage Information: We may collect information about how you interact with our service, such as the pages you visit or the features you use.

Collecting, Storing, and Using Your Information

We may automatically collect and store certain information about you, including your web browser, IP address, and cookies on your device. This helps us understand our users' demographics, interests, and behaviors to improve our services. We analyze this data in an aggregated way, including the URLs you visit before and after our site, your browser details, and your IP address.

Sharing Your Information

• With Group Companies: We may share your personal information with our vendors connected.
• With Contractors and Service Providers: We do not share your information with contractors, advertisers, and service providers and use it only for the purposes we specify.
• With Third Parties: We may share your mobile IP/device IP with third parties, who, to our knowledge, do not store this information.

Personal Information You Provide

We collect and use personal information you provide on our website/app to:

• Provide the services you choose.
• Communicate necessary account and product/service information.
• Offer quality customer care.
• Prevent fraud and money laundering.
• Comply with laws and regulations.
• Inform you about products, services, updates, promotions, and offers that may interest you.

If a service you request involves a third party, we may share your information with them to fulfill your request.

Contact Information

We may use your contact information to send you notifications based on your tasks and interests. We may also use it internally to improve our products, contact you for surveys, notify you of contest wins, and send you promotional materials.

Permissions and Information Access

• Contacts: If you allow access to your contacts, we can provide social features, such as sharing orders and sending referral links.
• Payment Information: We do not take any payment to the users.
• Device Information: We may need device details to optimize your experience.
• Location: This helps us deliver products to your address and offer location to connect with nearest Moving vendors.
• SMS: We may access your SMS to verify the user.
• Phone: We may access phone calls to enable direct calls to our moving vendors.
• Email ID: We may send deals and offers to your email.
• Photos/Media/Files: We may access media storage for a faster browsing experience.
• Wi-Fi Information: Accessing Wi-Fi helps optimize your experience, such as better maps and image loading.

Opting Out

You can choose not to share specific information or use certain services/features on our website/app. You can also opt out of non-essential communications from us.

Security Practices

To avoid risks when transacting over the internet, follow security practices like not sharing your login details and reporting suspicious activity.

Cookies

We use cookies on certain pages to analyze web traffic, measure promotions, and enhance trust and safety. Cookies help us provide services and may store a unique identifier. They also let you enter your password less frequently during a session. You can decline cookies, but it may limit certain features on the website.

Correspondence

If you send us personal correspondence, we may keep it in a file specific to you.

Data Retention

We only keep your information as long as necessary or as required by law. We may have to disclose information if legally requested by a competent body.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

Your Choices for Information Collection, Use, and Sharing

To protect your information from loss, misuse, and alteration, we have put in place appropriate physical, electronic, and managerial measures. For instance, only authorized personnel can access our servers, and your information is shared with employees on a need-to-know basis to complete transactions and provide services. However, internet transmissions cannot be completely secure. By using our website, you agree that we are not liable for any disclosure of your information due to transmission errors or unauthorized third-party actions.

Information Sharing with Government Agencies or Third Parties

• Obligated by law or responding in good faith to court orders.
• Detecting or preventing identity theft, fraud, abuse, and other illegal activities.
• Responding to claims that content violates third-party intellectual property rights.
• Required to enforce our Terms of Use and other agreements, or to protect the rights, property, or safety of the Company, our customers, or others. This includes sharing information for fraud detection and credit risk reduction.

Important Note

We will never ask you to share sensitive information via email or phone. If you receive such a request, do not respond or share any information. Instead, forward the request to meripheriteam@gmail.com for necessary action.

Changes to the Privacy Policy

KLIKKS INNOVATIONS LLP may update this policy occasionally. Any changes will take effect immediately once the revised Privacy Policy is posted. We recommend checking this page regularly for the latest updates on our privacy practices.

Privacy Questions and Access to Your Information

If you have any questions, concerns, or suggestions about our privacy policy, you can reach us via emailing meripheriteam@gmail.com.

You might be able to view or edit your personal information online. If your information isn't accessible online and you want to get a copy or correct any inaccuracies, please contact us immediately. We may ask you to verify your identity before providing information or making corrections. We will respond to your request within 30 days.

Grievance Redressal Officer

If you need to correct or update your information, you can do so online on our website. Alternatively, you can contact us by writing to meripheriteam@gmail.com.

If you lose access to the website, contact us meripheriteam@gmail.com.

If you have any grievances regarding our privacy policy or data usage, you can reach out to our Grievance Redressal Officer:

Grievance Redressal Officer: Ms. Bhatia